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Lawton BBI Project (System Upgrade Project) Information
Fidelity Communications has committed to this project in order to replace technology with updated versions. Fidelity engineering crews will be replacing every node and amplifier in selected Lawton regions at scheduled times. The map provided above shows the areas in which our crews are currently working to upgrade.
Customers can expect intermittent service outages for a minimum of 2 days.
There will be intermittent service affecting outages one node at a time - roughly 100-200 customers. The first outage customers will experience will be the node outage which will be a 30 minute to 1 hour outage between the hours of 2AM and 7AM. The second outage will be the AMP outage which will last 5 to 10 minutes up to 4 times throughout the day. A third outage may take place on the following day as crews finish testing lines and troubleshooting any unforeseen issues. These will occur in spans of 5 to 10 minutes up to 4 times throughout the day.
Fidelity's commitment to providing superior customer service and innovative technologies is constant, and we believe that this full system upgrade will benefit our customers greatly.