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Fidelity Communications
64 North Clark St.
Sullivan, Missouri 63080


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Fidelity Blog: Post

FiDO Tip - 5102 Error Code

  • Posted by Blog Administrator - November 26, 2015

Here's how to get rid of a 5102 error code on your FiDO box. If you get this code with a message saying "an error occurred during media playback" and to check connectivity, first check your cabling connections to ensure they're secure. If no change, unplug the Media Gateway and all of the players for 60 seconds. This should resolve the issue.

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