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Tonight around 6 p.m., Fidelity will conduct an automated phone survey of around 25 percent of its customers. This will be a customer satisfaction survey to find out how well Fidelity is doing as a company and as employees, as well as how reliable our services are and how well they meet the customer’s needs.
If the auto survey goes to voice mail, it will leave a message on the voice mail or answering machine, saying we will call back later. The survey consists of eight multiple choice questions and takes about five minutes to complete.
To answer the questions, hit a 1, 2, 3, 4 or 5 on your keypad. We appreciate your feedback and for helping make Fidelity a better company.