FidelityCommunications.com
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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

Fidelity Corporate Blog: Post

Fidelity to Conduct Automated Customer Satisfaction Survey

  • Posted by Blog Administrator - January 26, 2016

Tonight around 6 p.m., Fidelity will conduct an automated phone survey of around 25 percent of its customers. This will be a customer satisfaction survey to find out how well Fidelity is doing as a company and as employees, as well as how reliable our services are and how well they meet the customer’s needs. 

If the auto survey goes to voice mail, it will leave a message on the voice mail or answering machine, saying we will call back later. The survey consists of eight multiple choice questions and takes about five minutes to complete. 

To answer the questions, hit a 1, 2, 3, 4 or 5 on your keypad. We appreciate your feedback and for helping make Fidelity a better company.


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