FidelityCommunications.com
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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

Fidelity Corporate Blog: Post

Tech Tip - Dual Band Wireless

  • Posted by Blog Administrator - March 24, 2016

If you have a Fidelity dual band modem/router combo, you have two options for Wi-Fi, 2.4 GHz and 5 GHz. The 5 GHz band has a shorter range compared to the 2.4 GHz and supports only newer devices. If your devices won't be too far from the modem, use the 5 GHz channel. It has less radio traffic and will be stronger and more stable. You can use more distant devices on the 2.4 band.

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