FidelityCommunications.com
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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

Fidelity Corporate Blog: Post

FiDO Tip - Resolution Settings

  • Posted by Blog Administrator - May 13, 2016

For the best picture quality on your FiDO-connected TV, make sure your resolution settings match your TV type. In Menu, arrow over to Settings and select TV Setup. On a full HD TV, turn on the 1080i and 1080p 24hz, 30hz and 60hz settings. On a 720p HDTV, turn on 720p. On older, non-HD TVs, select only 480i. Select OK on the confirmation screen. A blank or scrambled image means your TV doesn't support your selection. Wait 15 seconds and your picture should return.


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