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If you're getting a blank screen on your TV, make sure the TV and cable box are turned on and all connections are secure. If there's no power issue, change channels to see if it's blank on all or just one. If the TV is on the correct input, try swapping to a different input method or port to rule out a faulty port. Swap cables to rule out a faulty cable. Try a DVD player or game system to test the input ports and cables. If you still have a blank screen, please call the Helpdesk at 1-888-463-1924.