FidelityCommunications.com
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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

Fidelity Corporate Blog: Post

Tech Tip - Missed Your PPV?

  • Posted by Blog Administrator - September 7, 2016

 If you miss a Pay-Per-View movie/event you ordered, you don't have to still pay for it. In areas where Fidelity provides impulse-ordering via remote control (Rolla/Sullivan/Lebanon/Salem/Lawton and DSL areas), you will not be billed for PPV if you don't actually go to, or "tune" to, the channel carrying the movie or event. In cities that require phone ordering (all other areas), you must call Fidelity to cancel PPV orders. Check with Fidelity Customer Service at 1-800-392-8070 to confirm canceling procedures.

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