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Customers beware! Several Fidelity email customers report receiving official-looking spam emails seeking personal information recently.
Many of the fake emails contain a Fidelity logo and ask recipients to click on a link that takes them to a fake email login page. The login page is an attempt to steal their email password.
“If you receive such an email, even if it looks official, please do not click the link,” said Mike Gorzik, Fidelity Helpdesk Supervisor. “These emails are not from us.”
No active legitimate email campaign is underway that asks customers to change their password or verify account information. Fidelity normally uses a bill insert, web site banner, Facebook post or a recorded message for callers to inform customers of any changes.