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Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080
custserv@fidelitycommunications.com
Note: In your email, please provide us your name, city, state and account number if you are a current customer.
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Everyone from product managers and customer care specialists to business sales reps and technical staff will discuss news, change at our company, and our thoughts on what’s important in our industry.
We look forward to our conversations, and welcome your feedback.
If you have a Fidelity dual band modem/router combo, you have two options for Wi-Fi, 2.4 GHz and 5 GHz. The 5 GHz band has a shorter range compared to the 2.4 GHz and supports only newer devices. If your devices won't be too far from the modem, use the 5 GHz channel. It has less radio traffic and will be stronger and more stable. You can use more distant devices on the 2.4 band.