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Everyone from product managers and customer care specialists to business sales reps and technical staff will discuss news, change at our company, and our thoughts on what’s important in our industry.
We look forward to our conversations, and welcome your feedback.
Fidelity cable modem customers whose accounts are past due or suspended will now see notifications in their browser window.
The new Perftech system allows Fidelity to notify customers if their accounts are past due or suspended for non-payment, using full screen messaging and drop down banners.
A full screen message will go out to suspended non-pay cable modem internet customers. When a...