Customers Being Targeted with Email Scam

Currently, there is an email scam circulating and Fidelity customers are the target. You may receive an email that appears to be from Fidelity asking to validate either your account information or payment information. Please DO NOT click on anything in these emails and delete them immediately. These emails are not from Fidelity and are phishing scams. An example of these emails is shown to the...

Email Customers Warned About Spam Messages Seeking Personal Information

Customers beware! Several Fidelity email customers report receiving official-looking spam emails seeking personal information recently. 

Many of the fake emails contain a Fidelity logo and ask recipients to click on a link that takes them to a fake email login page. The login page is an attempt to steal their email password. 

“If you receive such an email, even if it looks official, please do...

Don't Get Hooked by Phishing Emails

“Phishing” for personal information is rampant on the Internet nowadays. To protect yourself from phishing attempts, here are a few helpful tips and tricks to better identify phishing emails.

• Make sure that the sender is legitimate—even if the email says it is coming from a sender you know. Normally you will see a person's or company's name in the “To” field. But if you hover over...

Fidelity Warns of New 'Phishing' Emails Sent by Spammers

The emails shown here and several variants have been repeatedly sent to our Fidnet and Fidmail customers over the past couple of weeks. These emails are NOT from Fidelity and should be deleted immediately.

Customers that have clicked on the link have reported that it takes them to strange web sites featuring all different types of languages. This is just a spam e-mail attempting to “phish”...

Fidelity Customers Report Receiving ‘Phishing’ Email

A few Fidelity customers have reported receiving a suspicious email in the past week. This email was not sent by Fidelity Communications or its Helpdesk.

The spam email from "fastwebnet.it" says we are deleting all old fidnet.com accounts to create more space for new accounts. They're told to click a link and update their information to prevent their account from being closed. None of this is...