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Everyone from product managers and customer care specialists to business sales reps and technical staff will discuss news, change at our company, and our thoughts on what’s important in our industry.
We look forward to our conversations, and welcome your feedback.
Here are a few disadvantages to using your own Internet modem:
1) Why pay for equipment that's free with your service?
2) Our technicians can’t be experts on all available devices and can't provide end to end support of a device we don't supply.
3) Fidelity services are designed to work with certain devices and software. We can’t guarantee consistent package delivery past the modem/router.