FidelityCommunications.com
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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications - Super POWERFUL Internet, Television & Phone

The Fastest Internet. Amazing Prices!

Fidelity Communications - Cable ONE Customer Frequently Asked Questions


Q: Is it true that Fidelity Communications will be acquired by Cable ONE?

A: Cable ONE has entered into an agreement to purchase Fidelity Communications' high-speed internet, video and voice business. We are very excited about the pending sale as Cable ONE is a leading broadband communications provider serving more than 800,000 residential and business customers in 21 states with a strong commitment to exceptional customer care, cutting-edge technology, and the communities they serve.

Q: How does the sale impact my Fidelity service?

A: At the present time, the pending sale does not impact your Fidelity account, services or billing, and our local retail offices and customer care centers are still available to support you. You should continue to contact Fidelity for any customer care and/or technical support needs.

Q: What changes can customers expect over the long-term?

A: Fidelity and Cable ONE share a common commitment to delivery of industry-leading technology and local, personal customer service, so you can expect Cable ONE to bring even more advanced services to residents and businesses in the communities we serve.

Q: How will I be updated on changes?

A: Future updates on the pending sale process, any operational changes, or other information that may impact our customers will be provided well in advance via various communications, such as in customer statements, retail offices and online.


About Cable ONE

Cable ONE is a leading broadband communications provider serving more than 800,000 residential and business customers in 21 states. Cable ONE provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Cable ONE Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers. Cable ONE is a publicly traded company whose stock is listed on the New York Stock Exchange under the symbol CABO.

Committed to Our Customers

At Cable ONE, our focus is on associate satisfaction, customer satisfaction, and local service. We live in the communities we serve, and our purpose is to provide our communities the connectivity that enriches their world. Cable ONE works hard to provide exceptional customer experiences that set us apart from our competition. That's why we offer 24-hour technical support online and over the phone, and more importantly, local offices in the majority of our markets.

Committed to Our Community

Cable ONE is committed to strengthening and improving the communities we serve, not only through our products and services, but through our support of local community and non-profit agencies, events, and initiatives. Cable ONE associates are passionate about giving back to our communities, volunteering year-round to raise money for or support causes which will benefit the areas where they live and work.

As Cable ONE grows, we will continue to provide our customers with the latest products and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we have a responsibility to our customers and the communities where we do business, and we will continue to ensure that we are the kind of company that our communities are proud to call a neighbor.


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