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Fidelity Communications provides 24-7 Helpdesk Support. Helpdesk technicians use system monitoring applications to provide state-of-the-art resources and system troubleshooting for our customers, 24 hours a day, 7 days a week. The Helpdesk team supplies network administrators, end users and technical support personnel with operational support for user-related questions and problems, as well as maintenance support for system problems or equipment failures.
Fidelity's Helpdesk is committed to providing superior customer support. If you cannot find answers to your questions here, call our Tech Support toll free at 1-800-392-8070.