FidelityCommunications.com
Social media
Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

The Fastest Internet. Amazing Prices!

Settings for Email beginning December 1, 2015


Step #1

Before proceeding with the following, please be sure you are on a Wifi network, and not connected to a cellular data network. (Fidelity will not be responsible for any charges you may incur if using a cellular network connection.)

Step #2

Please follow the link below for personalized help.

https://emailhelp.rackspace.com (Opens in New Window)


For advanced users, click here for specific settings:

For advanced users, simply change your server and port settings to the ones listed below:

Incoming IMAP Server:

secure.emailsrvr.com Port: 993


Or

Incoming POP3 Mail Server:

secure.emailsrvr.com Port: 995

Outgoing SMTP Mail server

secure.emailsrvr.com Port: 465


For your username, be sure to use your FULL email address (ie: user@fidnet.com or user@fidmail.com)


Step #3

We recommended to disable notes as some customers incurred overage charges from notes being enabled and continuously syncing. Click Here for Disable Notes Settings

If you are having difficulties accessing your email account, please contact our Helpdesk


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