FidelityCommunications.com
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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

The Best Speeds for Less!

Own your Home WiFi with the FidelityHOME App


Next-Level WiFi App Controls

The FidelityHOME app makes it easy to manage your wireless network. With a few taps of your finger, you can test your internet speeds, pause or block WiFi access and troubleshoot your network. Available on the App Store® or Google Play®, the FidelityHOME app puts you in control of your WiFi.

Industry-Leading Technology

Our state-of-the-art Hitron modem provides a robust, reliable signal perfect for mid-sized and smaller homes. For larger homes or ones with unique layouts, high-quality WiFi extenders boost your signal for wall-to-wall coverage. The modems also use automatic band steering - ensuring your device's connection is always in the fastest WiFi traffic lane.

Professional Installation & Support

Our professional technicians install your service, including creating a WiFi heat map of your home to ensure a strong signal everywhere. And our modem gives Fidelity technicians and customer care staff advanced visibility into your network's performance - so we can help resolve issues faster.


FidelityHOME WiFi App

From parental controls to your network's security, the FidelityHOME app lets you do more with your connection.

Manage & Block Devices

See which devices are connected to your network - and block WiFi access for unwanted devices.

Set Up Pause Schedules

Enforce bedtimes or device time limits by creating a pause schedule for specific devices.

Troubleshoot your WiFi

Test your WiFi speeds and troubleshoot your connection within the app.



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