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System News Archives
12-12-2011
Network Administrators will be performing maintenance to the Sullivan, MO cable router on December 13. The maintenance will begin at 12 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Sullivan, MO cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
This has been completed.
05-04-2011
Network Administrators will be performing maintenance to the Rolla, MO cable router on May 5. The maintenance will begin at 12 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla, MO cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
05-04-2011
Maintenance will be performed on May 10, 2011 from 12:00am - 6:00am which will impact Myfidnet.com and Fidelitycommunications.com websites. During the maintenance window the sites will be intermittently accessible. If customers experience an issue after the maintenance window has expired, please call 1-888-463-1924.
This is completed.
03-29-2011
We will be performing maintenance the morning of Wednesday March 30th from 7 to 8 AM on our web servers that host customer storage space. Customer web pages/ftp space will not be accessible during this time frame.
10-13-2010
Network Administrators will be performing maintenance to the Lawton, OK cable router on October 19. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Lawton, OK cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
10-12-2010
Network Administrators will be performing maintenance to the Rolla, MO cable router on October 13. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla, MO cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
This has been completed.
06-09-2010
Network Administrators will be performing maintenance to the Lawton, OK cable router on June 09. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Lawton, OK cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
This has been completed.
01-07-2010
Fidelity's upstream provider will be performing transport maintenance that will affect the Lawton cable router on January 8. The maintenance will begin at 1:00 a.m. and be completed by 3 a.m. This will be an intermittent outage and will only affect service to Lawton cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
This has been completed.
12-16-2009
Network Administrators will be performing upgrades to the Rolla cable router on December 22. The maintenance will begin at 12 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
This has been completed.
12-14-2009
Network Administrators will be performing upgrades to the Rolla cable router on December 16. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.
This has been completed.
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