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System News Archives


01-07-2010
Fidelity's upstream provider will be performing transport maintenance that will affect the Lawton cable router on January 8. The maintenance will begin at 1:00 a.m. and be completed by 3 a.m. This will be an intermittent outage and will only affect service to Lawton cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.

12-16-2009
Network Administrators will be performing upgrades to the Rolla cable router on December 22. The maintenance will begin at 12 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.

12-14-2009
Network Administrators will be performing upgrades to the Rolla cable router on December 16. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.

12-14-2009
Network Administrators will be performing upgrades to the Lebanon cable router on December 16. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Lebanon cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.

12-08-2009
Network Administrators will be performing upgrades to the Lebanon cable router on December 9. The maintenance will begin at 5 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Lebanon cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This is completed.

12-07-2009
Network Administrators will be performing upgrades to the Rolla cable router on December 9. The maintenance will begin at 3 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This is completed.

09-28-2009
Network Administrators will be performing upgrades to the Sullivan cable router on September 30. The maintenance will begin at 12 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Sullivan cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.

09-22-2009
Network Administrators will be performing upgrades to the Sullivan cable router on September 23. The maintenance will begin at 12 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Sullivan cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.

09-15-2009
Customers who dial Bourbon (573)732-4003 may experience intermittent busy signals on September 17, 2009 from 12:00 am-6:00am. Network administrators are performing maintenance. If issues still occur after the maintenance window is closed please contact technical support at 1-888-463-1924.

This has been completed.

08-26-2009
Network Administrators will be performing upgrades to the Rolla cable router on August 27. The maintenance will begin at 5 a.m. and be completed by 6 a.m. This will be an intermittent outage and will only affect service to Rolla cable modem customers. Customers who experience problems after this maintenance window has expired should contact a helpdesk technician at 1-888-463-1924 or e-mail helpdesk@fidnet.com.

This has been completed.


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