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Contact information

Fidelity Headquarters
64 North Clark St.
Sullivan, Missouri 63080


Note: In your email, please provide us your name, city, state and account number if you are a current customer.



Local Office Locations

Fidelity Communications Co. - Super POWERFUL Internet, Television & Phone

Entertainment with no hassles!

Remote Control Quick Guides

Instructions for programming your remote are included with the remote. You can also select your remote control below for further information.

DTA Remote

FiDO! Remote

DTV/ADB Remote

Find Your Code

For other remotes and remote control functions visit

Your Remote Isn't Working

  • Press the CABLE button on your remote to make sure the remote is in Cable Mode.
  • Make sure there is nothing between the remote and the cable box that would block the signal.
  • Aim the remote directly at the cable box front panel, not at the TV, VCR, or DVD.
  • Replace the batteries in the remote.
  • Verify the equipment is plugged in to a power outlet; verify any loose cables are tightened; and if a wall switch or power strip controls the power ON/OFF, make sure they are ON.
  • If your remote doesn't work after trying all of the above, you may need a replacement. Contact us to request a new remote or for other troubleshooting guidance.

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