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Nevada System Upgrade Project Information
Fidelity Communications is making improvements in your area! Over the next six months, you may see construction crews working to upgrade our equipment as part of a $1.5 million upgrade project that will further strengthen the reliability of Fidelity's high-speed internet service, while also preparing for the future connectivity needs of the Nevada community.
Fidelity associates and certified contractors may need access to equipment located on your property to complete this work. Our equipment will be in easements located in the front or back of your home or business. All Fidelity vehicles and contractor's vehicles are clearly identified with the Fidelity name and logo.
While we anticipate the majority of work will occur during our maintenance window of midnight to 6 a.m., due to the location of some equipment, construction in some areas will take place between 8 a.m. and 6 p.m. We anticipate the possibility of brief, intermittent service interruptions during construction.
Thank you for your patience as we work to upgrade our network and bring you the latest technological enhancements. Customer satisfaction is always a top priority and we look forward to continuing to bring you services you can count on.