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Fidelity Business Blog: List
Welcome to the Fidelity Business Blog
The Dos of Managing Your Customer Service Remotely
On a scale of 1 to 10, how confident are you that your customers are being looked after without you being physically present? If you said, "10," congratulations. That means you've enabled your employees to maintain and follow through with the standards and guidelines you've put in...
Avoid These Blunders to Create a Winning Mobile-Friendly Business
These days, having a mobile-friendly business is more of a must-have rather than a maybe-one-day-have. As consumers come to expect businesses to have up-to-date information, small businesses are left with making sure they're up to speed or face the possibility of being left behind. Fortunately, the following tips may steer you in the right direction so you're better prepared to position your business in the best light. Here are things to avoid when creating a mobile-friendly...
8 Online Customer Survey Tools for Your Business
Successful businesses have this in common – being receptive to customer feedback. It can be time consuming and expensive to gather, which is where online survey tool come in. Listed below are a few of the best customer survey tools aimed at getting and evaluating feedback from...
How to Create an Effective Customer Service SWOT Analysis
As a small business owner, you're likely no stranger to conducting a SWOT analysis during the development of your business plan. While looking at the big picture is important, paying attention to the details matter just as much. And given the impact of customer service, why not use this analytical tool to do a deep dive into how your business is doing when it comes to its customer service experience? Here's how you could apply a SWOT analysis to customer...
5 Practical Lessons to Know When Promoting a Small Town Restaurant
It's not a secret that running a successful restaurant in a big city is different from operating one in a small town. Each have their own unique challenges and opportunities. And whether it's a large or small operation, brick-and-mortar or just online, marketing is essentially spreading awareness about your products and services be it through word of mouth, online or...
The Top Barriers Women Entrepreneurs Need to Overcome
Compared to even 10 years ago, women entrepreneurs have come a long way, showing some impressive numbers. These days totaling more than 11.6...
15 Money Free Ways to Reward Your Employees
Question: Does more pay mean more productive workers? Not entirely true. A popular motivational theory suggests that this equation may not compute. So, what would work better? Things like recognition for a job well done or a new responsibility – none of which cost money. Here are 15 ways to cash in on this idea and use non-monetary rewards to motivate your...
What Not to Do When Choosing Business Internet Service Providers
Going into a buying decision without being prepared can be risky. Unlike big corporations that might shrug off the monetary consequences of a poor decision or two, every dollar counts when you run a small business. Fortunately, there's a way to make even the complicated process of choosing a cost-effective Internet plan that's right for your business...
15 Easy Ways to Support Your Community During a Pandemic
These days, volunteering and showing your support for the community takes on a different...
How to Avoid Burning Out While Running A Business
When it comes to running your small business, it's clear that it can be an all-encompassing effort where taking the time for self-care – whether it's for physical and emotional wellbeing – are in the backseat for...
Common Mistakes When Converting Ecommerce Traffic into Sales
While it's true online sales means reaching more customer beyond the walls of a brick-and-mortar, it comes with some hurdles. How do you convert ecommerce traffic with essentially none of the perks that come with personal selling? Meaning, without the smiles, handshakes or compliments and even the satisfaction of ringing up a...
4 Solid Cash-Flow Truths for Your Small Business
For most small business owners, one of the consistent concerns that keep them up at night is about whether the company has enough cash...
Cybersecurity Best Practices for Small Businesses
When almost 60 percent of small businesses that suffer a cyberattack shutter within half a year, it makes more sense than not to take that statistic as a warning. By employing a few best practices to safeguard your business against cyberthreats, you can protect yourself from becoming a victim of such...
Choosing the Right Phone System for Your Real Estate Business
A real estate office may not consider...
Sales
New Fidelity Fiber Ring Connects All Bryant Schools Campuses
Fidelity Communications has completed new fiber ring providing Wide Area Network (WAN) services to the Bryant School District’s seven campuses that is now fully...
Business Customers Now Enjoying Faster Upload Speeds
Thanks to a recent upgrade, Fidelity Communications Business customers with cable modem Internet are now receiving up to twice the Internet upload speeds - at no additional...
Sales
Business Sales Team Helps Atlanta, TX Get the Speed It Needs
The Fidelity Business Sales team recently helped the City of Atlanta, TX get more Internet bandwidth it needed to support its new phone...
Sales
Business Phone Services Now Available in El Dorado Springs and Thayer, MO, and Hardy, AR
Attention business...
Sales
Fidelity Saves City of Carthage Money on Services
The City of Carthage, TX was looking to increase Internet speeds for its various departments and save taxpayer money. With help from Fidelity Communications, it was able to do that and much...
Sales
New Fidelity Fiber Route Built for West Plains Businesses
Businesses along a nearly four-mile stretch of Highway 63 in West Plains will soon be able to connect to fiber optic-based services from Fidelity Communications. Fidelity has invested significant capital in the...
Sales
Fidelity Builds Fiber for Maumelle-North Little Rock Businesses
Businesses along a 2.5-mile stretch of Maumelle Boulevard can now connect to fiber optic-based services from Fidelity Communications. Fidelity has invested significant capital in the project, serving sections of Maumelle and North Little...