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Fidelity Communications
64 North Clark St.
Sullivan, Missouri 63080

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custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

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1-800-392-8070

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Fidelity Business Blog: List

Welcome to the Fidelity Business Blog

What You Can Do If Your Business Has a Data Breach

Cybersecurity attacks are a big issue for small business owners. There has been a sharp spike in cybersecurity attacks, and the associated costs are on the...

7 Mistakes Small Businesses Make with the Rising Cost of Supplies

The rising expenses of supply chain management are taking a toll on already struggling small businesses. Small business owners have their work cut out for themselves with many challenges, from the cost of goods and raw materials to transportation...

3 Effective Leadership Lessons for Small Business Owners

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5 Common Ways That Will Kill an Entrepreneur's Self-Confidence

"You are what you eat" is a common phrase that essentially promotes the importance of eating healthy. The same may be said about mental health. You are what you feel, and by thinking positive thoughts, you are increasing your daily...

Avoid These Pitfalls to Get Ahead of Your Hiring Struggles

Small businesses are still struggling to fill positions. According to the National Federation of Independent...

3 Missteps to Avoid Before You Launch an Online Competition

Online contests are an effective way to not only grow engagement but get your customers to interact with your business quickly. Whether it’s to win a $50 gift certificate or a year’s worth of earrings, these are words that will trigger a person to take action immediately. Additionally, online contests produce results. According to Wishpond.com, the CTAs for contests...

How to Build an Outstanding Online Reputation for Your Business

As a business owner, having a good reputation is critical to the success of your company....

Steer Clear from These 8 Mistakes to Protect Your Business from Cyber Threats

Cyberattacks are not just an issue for big businesses. Hackers have been attracted to small businesses, taking advantage of the lack of preparedness typically due to the mistaken assumption that they are too small to be...

5 Signs Your Small Business is on the Right Course

Imagine if you had an app specifically designed to tell you how to stay on the right path for your business? An app that gives you digital accolades and guidance to grow your business – answering your unvoiced thoughts about whether it is time to scale up your business or explore a professional partnership. While it may be some time before an app like this exists, thankfully, there are signs you can learn about that clearly show whether your business is expanding. Take note of these five signs to help you stay on the right...

Top 4 Tips To Make Digital Marketing Work for Your Small Business

If you're a small business, you're likely operating on a limited budget when it comes to marketing. You need to think creatively to make your marketing dollars stretch to ensure the success of your business. Luckily, there are a few tactics you can use that are not only cost-effective but efficient for your digital marketing strategy. Here are four to get you...

6 Simple and Effective Ways to Motivate Your Employees

Three-quarters of employees say that a simple "thank you" for a job well done can improve motivation and company morale. That means you don't need expensive employee incentive programs or even a raise. These two simple words won't cost you a...

How to Find the Right Mentor for Your Business

More than 90 percent of small businesses agreed...

3 Mistakes to Avoid When Pricing Your Product

It may be a delicate balancing act when setting prices for your product and services. If you price too high, you may lose business to a competitor. However, if you price too low, you may end up pricing yourself out of business as well. When you’re able to price correctly, the reward involves maximum profits and long-term...

How to Prevent Unhappy Customers with Quick Customer Service

In today’s environment, consumers can be consumed with the dilemma of having too many choices. From the dozens of varieties of dishwashing liquid to the many different mattress brands, there is a way to stand out in a crowd when it comes to attracting not only new but loyal...

5 Cybersecurity Resources You Can Use to Protect Your Small Business

While it doesn’t make the news, the threat is real for small businesses. These days, cybercriminals are targeting not just big businesses, but small businesses as...

4 Email Marketing Fails That Ruin Your Click-Through Rates

How many times do you check your email? If your answer is more...

Looking To Boost Your Self-Confidence? Avoid These Roadblocks

When it comes to being an entrepreneur or owning your own business, there isn't much downtime. If it's not making sure sales are up and cash is flowing, you're keeping up with social media presence and dealing with bad reviews or negative...

Remote Recruiting Mistakes You Should Steer Clear Of

As a small business owner, hiring the right talent is imperative. Meeting face-to-face during the interview process can help you determine if they'll fit in the position and your company. But what happens if that first meeting has to be done virtually? Don't worry, remote recruiting has the potential to help narrow the search where you're meeting with only the most fitting candidates. Avoid making the following mistakes to optimize your remote recruiting...

Ways To Retain Your Best Employees In Your Small Business

With news of...

6 Tips on Hiring Summer Help for Your Small Business

With summertime just around the corner, temperatures are rising. So is the race for summer help as small businesses report struggling to find help in a competitive market when there is a labor shortage. However, with the increase in travel due to the rise in vaccination rates, businesses – especially seasonal industries such as entertainment, food service, and pool maintenance – depend on summer help. To maintain peak performance from workers who may be new to your business, there are a few tricks to keep in mind when hiring help during the summer. Here are 6 ideas that you may find...

Don't Let These 3 Things Cause You Pandemic Stress

In the early days of the pandemic when states and local government enforced mandates, business owners faced challenges including ensuring their businesses were compliant and instilling social distancing...

Common Mistakes That Leads to Digital Eye Strain

From phones to laptops and tablets to smartwatches, we – and our eyes – are constantly viewing some type of screen. This is likely what causes our eyes to get strained by the time each day ends. According to...

The Dos and Don’ts of Writing Emails

Have you ever wondered if you’re getting your point across through emails? Especially with so many emails going back and forth every day, it’s easy to get lost in...

How to Avoid An Ineffective Teleconference Call

These days, meeting face to face in a room can be rare. Instead, we're Zooming or teleconferencing to collaborate, network, and get things done remotely in an increasingly digital environment. While we're likely getting better at honing these methods of communication, there are still inherent disadvantages such as missing nonverbal cues such as a raised eyebrow and folded arms when discussing sensitive topics or negotiating contracts. Still, it's no reason to write off teleconferences. Instead, use them wisely and follow these tips on what to...

4 Things to Avoid When Managing Your Cash Flow in Uncertain Times

As small businesses start the second quarter of the year, things seem to be looking up. However, there's still enough uncertainty to warrant looking for new ways to maintain cash flow through the rest of the...

The Dos of Managing Your Customer Service Remotely

On a scale of 1 to 10, how confident are you that your customers are being looked after without you being physically present? If you said, "10," congratulations. That means you've enabled your employees to maintain and follow through with the standards and guidelines you've put in...

Avoid These Blunders to Create a Winning Mobile-Friendly Business

These days, having a mobile-friendly business is more of a must-have rather than a maybe-one-day-have. As consumers come to expect businesses to have up-to-date information, small businesses are left with making sure they're up to speed or face the possibility of being left behind. Fortunately, the following tips may steer you in the right direction so you're better prepared to position your business in the best light. Here are things to avoid when creating a mobile-friendly...

8 Online Customer Survey Tools for Your Business

Successful businesses have this in common – being receptive to customer feedback. It can be time consuming and expensive to gather, which is where online survey tool come in. Listed below are a few of the best customer survey tools aimed at getting and evaluating feedback from...

How to Create an Effective Customer Service SWOT Analysis

As a small business owner, you're likely no stranger to conducting a SWOT analysis during the development of your business plan. While looking at the big picture is important, paying attention to the details matter just as much. And given the impact of customer service, why not use this analytical tool to do a deep dive into how your business is doing when it comes to its customer service experience? Here's how you could apply a SWOT analysis to customer...

5 Practical Lessons to Know When Promoting a Small Town Restaurant

It's not a secret that running a successful restaurant in a big city is different from operating one in a small town. Each have their own unique challenges and opportunities. And whether it's a large or small operation, brick-and-mortar or just online, marketing is essentially spreading awareness about your products and services be it through word of mouth, online or...

The Top Barriers Women Entrepreneurs Need to Overcome

Compared to even 10 years ago, women entrepreneurs have come a long way, showing some impressive numbers. These days totaling more than 11.6...

15 Money Free Ways to Reward Your Employees

Question: Does more pay mean more productive workers? Not entirely true. A popular motivational theory suggests that this equation may not compute. So, what would work better? Things like recognition for a job well done or a new responsibility – none of which cost money. Here are 15 ways to cash in on this idea and use non-monetary rewards to motivate your...

What Not to Do When Choosing Business Internet Service Providers

Going into a buying decision without being prepared can be risky. Unlike big corporations that might shrug off the monetary consequences of a poor decision or two, every dollar counts when you run a small business. Fortunately, there's a way to make even the complicated process of choosing a cost-effective Internet plan that's right for your business...

15 Easy Ways to Support Your Community During a Pandemic

These days, volunteering and showing your support for the community takes on a different...

How to Avoid Burning Out While Running A Business

When it comes to running your small business, it's clear that it can be an all-encompassing effort where taking the time for self-care – whether it's for physical and emotional wellbeing – are in the backseat for...

Common Mistakes When Converting Ecommerce Traffic into Sales

While it's true online sales means reaching more customer beyond the walls of a brick-and-mortar, it comes with some hurdles. How do you convert ecommerce traffic with essentially none of the perks that come with personal selling? Meaning, without the smiles, handshakes or compliments and even the satisfaction of ringing up a...

4 Solid Cash-Flow Truths for Your Small Business

For most small business owners, one of the consistent concerns that keep them up at night is about whether the company has enough cash...

Cybersecurity Best Practices for Small Businesses

When almost 60 percent of small businesses that suffer a cyberattack shutter within half a year, it makes more sense than not to take that statistic as a warning. By employing a few best practices to safeguard your business against cyberthreats, you can protect yourself from becoming a victim of such...

Choosing the Right Phone System for Your Real Estate Business

A real estate office may not consider...

Sales

New Fidelity Fiber Ring Connects All Bryant Schools Campuses

Fidelity Communications has completed new fiber ring providing Wide Area Network (WAN) services to the Bryant School District’s seven campuses that is now fully...

Business Customers Now Enjoying Faster Upload Speeds

Thanks to a recent upgrade, Fidelity Communications Business customers with cable modem Internet are now receiving up to twice the Internet upload speeds - at no additional...

Sales

Business Sales Team Helps Atlanta, TX Get the Speed It Needs

The Fidelity Business Sales team recently helped the City of Atlanta, TX get more Internet bandwidth it needed to support its new phone...

Sales

Business Phone Services Now Available in El Dorado Springs and Thayer, MO, and Hardy, AR

Attention business...

Sales

Fidelity Saves City of Carthage Money on Services

The City of Carthage, TX was looking to increase Internet speeds for its various departments and save taxpayer money. With help from Fidelity Communications, it was able to do that and much...

Sales

New Fidelity Fiber Route Built for West Plains Businesses

Businesses along a nearly four-mile stretch of Highway 63 in West Plains will soon be able to connect to fiber optic-based services from Fidelity Communications. Fidelity has invested significant capital in the...

Sales

Fidelity Builds Fiber for Maumelle-North Little Rock Businesses

Businesses along a 2.5-mile stretch of Maumelle Boulevard can now connect to fiber optic-based services from Fidelity Communications. Fidelity has invested significant capital in the project, serving sections of Maumelle and North Little...

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