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Fidelity Communications
64 North Clark St.
Sullivan, Missouri 63080
custserv@fidelitycommunications.com
Note: In your email, please provide us your name, city, state and account number if you are a current customer.
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Everyone from product managers and customer care specialists to business sales reps and technical staff will discuss news, change at our company, and our thoughts on what’s important in our industry.
We look forward to our conversations, and welcome your feedback.
If your TV remote stops working, press the CABLE button on the remote to make sure it is in Cable mode. Try the remote again. If it doesn't respond, press the CHAN UP and DOWN button on the front of the set top box. If the channel changes, the problem is the remote control, possibly needing new batteries. Also try unplugging the set top box and plugging it back in. For further assistance, call...