Social media
Contact information

Fidelity Communications
64 North Clark St.
Sullivan, Missouri 63080


Note: In your email, please provide us your name, city, state and account number if you are a current customer.



Local Office Locations

Fidelity Communications - Super POWERFUL Internet, Television & Phone

Fidelity Blog: List

Welcome to the Fidelity Blog

Everyone from product managers and customer care specialists to business sales reps and technical staff will discuss news, change at our company, and our thoughts on what’s important in our industry.

We look forward to our conversations, and welcome your feedback.

Showing posts from category:


Tech Tip - Unable to Process Error

If you try to order an On Demand program and receive an “Unable to Process Request” error message, this means the set-top box is unable to communicate with the On Demand equipment at Fidelity. Try turning your set-top box off and then on again. If the message appears again, note the time it appeared, the action you took and call Fidelity Customer Service at 800-392-8070.

Follow us