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Fidelity Communications
64 North Clark St.
Sullivan, Missouri 63080
custserv@fidelitycommunications.com
Note: In your email, please provide us your name, city, state and account number if you are a current customer.
Enter your address below to find offers, promotions and services available in your area.
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Everyone from product managers and customer care specialists to business sales reps and technical staff will discuss news, change at our company, and our thoughts on what’s important in our industry.
We look forward to our conversations, and welcome your feedback.
If you try to order an On Demand program and receive an “Unable to Process Request” error message, this means the set-top box is unable to communicate with the On Demand equipment at Fidelity. Try turning your set-top box off and then on again. If the message appears again, note the time it appeared, the action you took and call Fidelity Customer Service at 800-392-8070.