FidelityCommunications.com
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Contact information

Fidelity Communications
64 North Clark St.
Sullivan, Missouri 63080

Email

custserv@fidelitycommunications.com

Note: In your email, please provide us your name, city, state and account number if you are a current customer.

Phone

1-800-392-8070

Local Office Locations

Fidelity Communications - Super POWERFUL Internet, Television & Phone

About Fidelity Communications Co.

Fidelity Communications News Release


APRIL 28, 2020 || NEWS RELEASE


Fidelity Communications Extends COVID-19 Response Efforts Through June 30

April 28, 2020 – Phoenix, AZ – Fidelity Communications today announced that it will extend its commitment to the Federal Communications Commission's Keep Americans Connected Pledge in an effort to provide continued connectivity for customers and communities and to ease the financial burden of those impacted by the coronavirus (COVID-19) pandemic.

Fidelity originally committed to the pledge on March 13, 2020, and it will now extend the following activities through June 30, 2020:

  • Waiving of late charges and suspending disconnection of internet services for residential and small business customers who are unable to pay their bill due to disruptions caused by the pandemic.
  • Opening of free WiFi hotspots in local office parking lots and other public areas across its footprint for public use during the crisis in order to keep individuals and communities connected. Fidelity and the other Cable One family of brands have opened more than 140 WiFi hotspots since March 16, 2020, and work continues to open additional WiFi hotspots in other public areas.

Beyond the pledge actions, the company will also continue to make available through June 30, 2020 a low-cost 15 Mbps residential internet plan for $10 per month to help low-income families and those impacted from coronavirus challenges, such as seniors and college students.

"Access to internet service is critical during these unprecedented times, and we remain committed to ensuring our customers and communities stay connected to family, work, school and information," said Julie Laulis, President and CEO.

Customers can call 800-392-8070 for more information.


Press Contact:
Trish Niemann - patricia.niemann@sparklight.biz



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