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Pay Your Fidelity Bill Online!

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If you use ONLINE BILLING, you will need to make a few changes.
There are three VERY important things you need to know.

1. You will have a new Account Number and a new address where you will send your bill payment. The new address is:

Fidelity Communications Company
PO Box 2050
Omaha, NE 68103-2050

If you pay your bill online through your bank, you will need to go to your online banking web site and change your Account Number and the address of where the payment will be mailed.

If you hand write your envelope for bill payment, you will need to make sure you send it to the NEW address.

2. If you use online bill payment, YOU MUST RE-ENROLL ON THE NEW BILL PAYMENT WEB SITE using your NEW Account Number.

Once you get your new bill, please click on the blue button below that says: "Open Bill Payment Application" and then re-enroll using your new Account Number (found in the upper corner of your bill).

To protect our customers and secure all financial information, Fidelity did not transfer credit card, debit card or bank information from one online billing system to another. Therefore, all customers must re-register with Fidelity's new online billing system.

What you will need to register:

  • Fidelity Customer Number
  • Email Address
  • Payment Method
    • Credit Card: MasterCard, American Express/OPtima, Visa, Discover/Novus, JCB, Diners Club
    • Check

    Username: Username can be a maximum of 32 characters.

    Password: Password can be a maximum of 32 characters.

    Real-Time Payments: Using a credit card - MasterCard, American Express/OPtima, Visa, Discover/Novus, JCB, Diners Club - payment can be made immediately. The card will be charged after you authorize your payment.

    One-Time Payment: When making a one-time payment using a checking account, after authorizing the deduction, it will take 15 days to be processed.

    Auto Payments: All Auto Payments will be made on the Customer's Due Date. The Due Date can be found in the upper, right corner of first page of the statement.

    Fidelity's Online Billing provides a safe, convenient way to view, print and pay your bill. Using Online Billing, you'll have access to your bill with a simple click of the mouse.

    If need any assistance making your payment, please contact your local business office:

    How To Contact Fidelity
    Your Office Closest to , is at:
    Fidelity Communications Co.

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