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Contact Fidelity Communications

Fidelity Communications may be contacted in a number of ways. To ensure a prompt response, please be sure to send your inquiry to the correct location.

Corporate Headquarters

Fidelity Communications Co.
64 North Clark St.
Sullivan, MO 63080 USA
Toll-Free (US): 1-800-392-8070
Fax: 573-468-5440


Fidelity provides a number of email contacts to help your message reach the right people fast. Please make sure and provide your name, the account name/number, your service address – including street/city/state and a good contact number to reach you back at if needed.

Residential Sales & General Information:


Technical Support:


Marketing and Press:


Business Sales Inquires:



Note: In your e-mail, please give us your name, city, state and acct. # if you are a current customer.

Local Office Contact Information

You may contact Fidelity Communications by phone during our normal business hours:

Closed Captioning Concerns

For Immediate Closed Captioning Concerns

Call: 1-866-828-1611
Fax: 1-573-468-8560

For written Closed Captioning Complaints via US Mail, write:

Fidelity Communications Company
Attn: Service Center Supervisor
64 North Clark St.
Sullivan, MO 63080



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