Curt Richards Promoted to Technical Operations Supervisor
December 18, 2018 – Fidelity Communications is pleased to announce that Curt Richards has been promoted to Technical Operations (Tech Ops) Supervisor. Curt has been with Fidelity for nearly 20 years. He has earned several Master certifications from NCTI, including one of the highest honors, Senior Master Technician.
As Tech Ops Supervisor, Curt will be responsible for coordinating projects with other departments within the company, providing facility requirements and forecasting growth. He will be instrumental in plans to offer new services and upgrades to existing services.
Curt's previous expertise as an Installation & Repair Technician, as well as a Line Technician, will be valuable as he trains and works with technicians in a portion of the Missouri service areas. This knowledge will also be important as he works with Fidelity's Network Operation Center on maintenance, repairs, and upgrades to our plant.
"I am extremely excited to start this new position," states Curt. "I learned so much about Fidelity's history and growth from Rich Witte, who is retiring this year. Plus, mastering the NCTI training classes that Fidelity has allowed us to take has given me more knowledge about the services we offer and the technology used to provide them."
Keeping the plant healthy is one way we help maintain a high level of customer satisfaction. Using his experience and knowledge, Curt will continue to stimulate extraordinary work from himself and his team to give Fidelity customers the best service possible. Fidelity works hard to provide a superior customer experience and innovative technologies that enhance our customers' lives.
As a lifelong resident of Sullivan, Curt is dedicated to the area. He is married to Jennifer, who also works at Fidelity. They have three kids, one graduate of Sullivan High School and two still in school. The family is vested in the community by participating in several activities.
###
About Fidelity Communications
Fidelity Communications is a leading broadband communications provider and part of the Cable One family of brands, which serves more than 1.1 million residential and business customers in 24 states. Fidelity provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Fidelity Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.
CONTACT:
Michelle Portillo
Director, Corporate Communications
michelle.portillo@cableone.biz