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Welcome to Fidelity Communications
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Fidelity provides business and residential services currently only within the states of Missouri, Oklahoma, Arkansas, Texas and Louisiana. Fidelity services may not be available in all areas. Activation of service may be subject to credit approval, deposit or prepayment and requires a valid service address, social security number and/or major credit card. All pricing and services provided are subject to change with appropriate notice to customers.
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Fidelity Communications News Release
MARCH 19, 2020 || NEWS RELEASE
Fidelity Communications Offers Low Cost Internet to Assist Families in Need During Coronavirus (COVID-19) Crisis
March 19, 2020 – Sullivan, MO – Fidelity Communications today announced additional relief measures to support families in need during the coronavirus (COVID-19) crisis. Beginning today, a 15 Mbps internet plan for $10 per month is available for the next 60 days to help low income families and those most impacted from coronavirus challenges, such as seniors and college students. No documentation will be required to sign up for this plan.
Earlier this week, the company opened free WiFi hotspots in Fidelity local office parking lots across its footprint for public use during the crisis in order to keep individuals and communities connected. The company will work to open additional WiFi hotspots in other public areas in the coming days and weeks.
Beginning March 13, 2020, Fidelity committed to waiving late fees and deferring payments for 60 days for customers experiencing financial strain as a result of the coronavirus (COVID-19).
The company also stands ready to support critical infrastructure with speed upgrades and other requests to ensure ongoing and reliable service for local educators and health care professionals, including customers under federal rural healthcare and E-rate programs.
Fidelity will continue evaluating all measures being taken based on the ongoing impact and evolving nature of the pandemic.
“A fast and reliable internet connection has never been more important for staying in touch with family, friends, school and work,” said Julie Laulis, President and CEO. “Being a local connectivity provider means we are there for our communities in difficult times like these, and we remain committed to keeping our customers connected and supporting them through this crisis.”
Customers can call 800-392-8070 for more information.
Press Contact:
Trish Niemann - patricia.niemann@sparklight.biz