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Fidelity offers its customers a variety of convenient bill-pay options including online, over the phone, through the mail, and in person via third-party payment centers. Payment Options Web Message.

Online Bill Pay

For One-Time Payments

If you do not currently have a username and password with Fidelity Communications online bill pay, you can still make an online payment using the information located on your bill.

Online Billing Portal

If you have an existing online bill pay account, login with your username and password. If you would like to create an online bill pay account, you can register using the information located on your bill.

Creating an online bill pay account will give you the ability to:

  • Pay your bill online.
  • Set up auto-pay or recurring monthly payments.
  • Switch to paperless billing.
  • View your statement.
  • Check billing statement history.
  • Update or change payment information.

Opt Out of Paperless Billing

This may take up to two cycles to process.

* Required field

For questions about logging in or making a payment online, please contact a representative at 1-800-392-8070.

By Phone

Customers can make a payment over the phone 24/7 using our automated system at 1-800-392-8070.

By Mail

Customers can send their payments through the mail by check, including their payment stub, to the address listed on their bill:

Fidelity Communications
P.O. Box 2050
Omaha, NE 68103-2050

In Person

Fidelity customers can pay their bill in person at third-party payment sites located inside Walmart stores in the communities we offer service. A $2 processing fee applies. Find the closest Walmart to you at