Fidelity Communications Opens WiFi Hotspot to Assist New Roads During Coronavirus (COVID-19) Crisis
March 16, 2020 – New Roads, LA – Fidelity Communications today announced that it is opening WiFi hotspots across its footprint for public use during the coronavirus (COVID-19) crisis in order to keep individuals and communities connected to the online resources they want and need.
Fidelity’s WiFi hotspot can be accessed in the Fidelity local office parking lot, located at 3421 Ewing Drive in New Roads.
Additionally, Fidelity announced that as of March 13, 2020, it is offering payment deferrals and waiving late fees for its customers for 60 days. The company plans to reassess after 30 days based on the continued impact and evolving nature of the virus.
“We live and work in the communities we serve and these are our friends and neighbors impacted by effects of the coronavirus (COVID-19), so we want to do our part to help,” said Julie Laulis, President and CEO. “We understand that our customers rely on their Internet service to stay connected to family, work, school, and information, and we are committed to ensuring they receive the assistance they need during this time.”
Customers can call 800-392-8070 for more information.
###
About Fidelity Communications
Fidelity Communications is a leading broadband communications provider and part of the Cable One family of brands, which serves more than 1.1 million residential and business customers in 24 states. Fidelity provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Fidelity Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.
CONTACT:
Michelle Portillo
Director, Corporate Communications
michelle.portillo@cableone.biz