Fidelity Communications Waives Late Fees, Offers Payment Deferrals for 60 Days During Coronavirus (COVID-19) Crisis
March 13, 2020 – In an effort to help ease the financial burden and provide continued connectivity for customers impacted by coronavirus (COVID-19), Fidelity Communications today announced that effective immediately, it will be waiving late fees and offering payment deferrals for its customers for the next 60 days.
“We live and work in the communities we serve and these are our friends and neighbors impacted by effects of the coronavirus (COVID-19), so we want to do our part to help,” said Julie Laulis, President and CEO. “We understand that our customers rely on their Internet service to stay connected to family, work, school and information, and we are committed to ensuring they receive the assistance they need during this time.”
The company plans to reassess after 30 days based on the continued impact and evolving nature of the virus.
Customers can call 800-392-8070 for more information.
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About Fidelity Communications
Fidelity Communications is a leading broadband communications provider and part of the Cable One family of brands, which serves more than 1.1 million residential and business customers in 24 states. Fidelity provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Fidelity Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.
CONTACT:
Michelle Portillo
Director, Corporate Communications
michelle.portillo@cableone.biz